Too Many Intiatives?

Most banks have too many digital / tech initiatives running in parallel. It takes lot of courage to shut down unnecessary stuff. – Cut down stuff focused just on PR – Drop those which have limited customer / employee impact – Suspend those for which resources are not available – Kill initiatives for which there…

Coworking Bank Branches

Like coworking offices, there is a potential business model for coworking bank branches. These coworking branches would have a large working space with individual desks for each bank. This would be very similar to how airlines work in the airports. Common facilities like security would be provided by a third party for entire office. Benefits…

API Banking: Why and What?

Why should banks initiate API Banking? – Will give them access to new channels / partners to acquire and service their clients. – Will help in providing seamless service to corporate clients for payments, trade finance through integrations with their own ERP systems – Will enable partnerships with Fintechs for lending, payments, trade finance –…

Banks will have 30% Tech / Digital resources in next 3 years

Currently banks have 3 to 5% of their resources in Tech / Digital teams. As existing banks start competing with Digital Banks / Fintechs, they will start reconfiguring themselves as “Tech Powered Business”. Bank’s IT team would move from pure support role to business roles. This will result in dramatic increase in Tech hiring for…

Partner Business Banking

API Banking has been transforming and simplifying customer experiences ranging from smooth payment completion on Amazon to taking immediate loans from Fintechs like Happy Loans. Now, customer do not have to go to different partners to satisfy his / her needs. Despite using Ola for past many years, I still feel the joy of exiting…

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