Start-up journey : Few realizations

A) There is zero correlation between efforts and revenue in initial stages.     Don’t fret over it. B) Mental fitness and resilience are key to success.       Doing Yoga helps. C) Founders appear delusional at times to others. It takes time for others to understand them.       Listen to others…

Indian Fintech Ecosystem by The Digital Fifth

Indian Fintech Ecosystem by The Digital Fifth Essentially three eras: Before 2010: Digital marketplaces generating leads for loans and insurance 2010 – 2014: Payments ecosystem growing across B2B and B2C 2015 till date: Wallets going from expansion to closure, Usage of Indiastack (Aadhaar / eKYC / UPI / eSign etc) simplifying tech, Lending Fintechs prospering,…

COO / CFO managing Digital

Till when will CFOs / COOs oversee Technology & Digital in Financial Institutions.. These areas must be “not so critical” else, CEOs would have directly handled it. As per these institutions: – Digital is feel good / PR activity – Tech is support – Business happens through branches

Fintech Roles

By year 2020, each role in Financial Institutions will have “Fintech” embedded into it. There is absolutely no possibility of any role remaining independent of tech. Sales, Marketing, Compliance, Treasury, Operations and everyone else will embrace this. Either we accept the change now or get ready to face challenges. Feel free to comment. I will…

Digital Channels – Opex or Capex

All banks need to revisit their digital channels… they need continuous upgrades.. And not give responses like “we upgraded it last year” Few thoughts to enable digital: – Expenses in Digital are Opex in nature.. Don’t treat it like Capex.. Don’t let CFOs KILL the channel… – Hire designers in the bank without shackles of…

Recommendations for Open API Policy in India

India FinTech Forum along with Arthimpact had organised a Fintech Policy Roundtable as a part of Fintegrate Zone 2018 to discuss – What should be India’s Open API Policy to encourage fintech innovation on 1st March, 2018. Recommendations made to the Policy Makers are: 1) There should be a policy with respect to ownership of…

Too Many Intiatives?

Most banks have too many digital / tech initiatives running in parallel. It takes lot of courage to shut down unnecessary stuff. – Cut down stuff focused just on PR – Drop those which have limited customer / employee impact – Suspend those for which resources are not available – Kill initiatives for which there…

Coworking Bank Branches

Like coworking offices, there is a potential business model for coworking bank branches. These coworking branches would have a large working space with individual desks for each bank. This would be very similar to how airlines work in the airports. Common facilities like security would be provided by a third party for entire office. Benefits…