Building Fintech + Financial Institution

There has been lots of talk around technology teams working in Bimodal way (transformational as well as Business as Usual). I believe that this approach would not go beyond a point. Technology teams are part of digital initiatives and not the only driver of change. I believe that the entire organisation has to work in…

Tech is Tech until proven Business (Part 3)

Key areas, where banks have missed the business by underplaying technology are: API Banking:  APIs have been in existence for a long time in banking industry. While specific technology may have changed, but APIs were used for a long time for ATM transactions, SWIFT, Payment Gateways, CIBIL, Bill Payments etc. New innovations like IMPS, UPI…

Tech is Tech until proven Business (Part 2)

Key areas, where banks have missed the business by underplaying technology are: Automation: Technology was available for more than a decade to automate 90 percent (if not more) of operations / credit / sales management / compliance etc. However, only operations area came under automation largely as “it was a weak link and always considered…

Tech is Tech until proven Business (Part 1)

As a business person working in Digital and Technology for past 2 decades, I have realised that business leaders have a bit of mental block in managing technology. They typically ignore technology, until its all over the environment. By the time, they react, the market typically would have moved ahead and then they play catch-up…

Reskilling – Avoid Career Death

As banking industry moves through massive transformation, there will be major change in skill needs of the bank. Need for large teams in back office and sales will come down. The skills in demand would be: – Data science / analysis – API implementation and sales – Recon – Customer experience management – Program management…