My Tech Team Doesn’t Get It (Part 1)

Digital Transformation / Fintech revolution is pushing the technology teams in the midst of massive action (and chaos) across entire BFSI segment. This is creating interesting challenges for tech teams. In most cases, Senior Management / Business teams have adverse view on their tech teams and typical statement is “In my bank, tech folks just…

API Banking : Is it tech or business?

APIs have always been considered the tech thing. Every discussion on integration ends as  “Yeh to Technical hai…” If as a business guy, you still think so, be ready to get disrupted. Some facts.. – Origination of loans from lending Fintechs to banks is through APIs. – All payments like IMPS, UPI, NEFT are processed…

Technology is a big leveller… Is it?

Tech was supposed to get anybody and everybody in business… I remember that in year 1999, everyone was trying to create online platform… Even I tried starting Kitaab.com and saatphere.com (both never went live though)… Smaller entities were trying to challenge bigger entities by launching their websites and generating online revenues. Seventeen years laters, we…

What would be the role of humans in Banks of the future?

As we look at evolving business models and customer expectations, we believe that Banking (or any Financial Service) would completely move to customer self onboarding and  self servicing. The entire framework would be supported by Artificial Intelligence and Machine Learning (and other technologies), and everything from marketing to sales to credit to ops would get…

Fintech without Tech?

Everyday I meet enthusiastic Fintech entrepreneurs, who have started their Fintech Businesses focused on lending, wealth management, payments etc. Most of these entrepreneurs have business background like sales / marketing / product. In their hurry to launch the business, typically they start without Tech… Few suggestions to improve the possibility of becoming Fintech powerhouse (I…